A booking is confirmed when you receive a Booking Confirmation.
Special requests (e.g., accessibility, bedding) are not guaranteed unless the Property confirms.
You must review the rate conditions, cancellation policy, House Rules, and any fees/taxes before paying.

4. Booking process & confirmations

If a Property cannot honor a confirmed booking, the Property is primarily responsible for solutions. Where we can, we will assist with relocation to a comparable property or refund of amounts paid for unused nights.

7. Overbooking & relocation

The Services are provided “as is” and “as available.”
We make no warranties of accuracy, uninterrupted availability, merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.
Local consumer rights may give you additional protections that cannot be disclaimed.

6. Disclaimers

Eligibility: You must be at least 18 (or older if required locally) and able to form a binding contract.
Account: Keep your credentials confidential. You’re responsible for all activity under your account. Provide accurate information and keep it updated.
Verification: We or the Property may request ID, payment verification, or other checks to prevent fraud and meet legal obligations.

2. Using the services

Bookini Travel Legal Entity: [ ]
Registered Address: [ ]
Customer Support: [ ]
Merchant of Record (for “Pay Now”/prepaid rates where indicated): [ legal entity name] — VAT/Tax ID: [ ]. Invoices are issued by the party that collected payment.

5. Contact & merchant of record

Effective date: 27 August 2025
These Terms & Conditions (“Terms”) govern your access to and use of Bookini Travel’s websites, apps, and marketplace services (collectively, the “Services”). By using the Services, you agree to these Terms and to our Privacy Policy and Guest Policies. If you do not agree, do not use the Services.

Terms & Conditions — Bookini Travel

Bookini Travel operates a travel marketplace. In many cases your contract for the service is with the property or provider, not Bookini Travel.

Important

You consent to receive transactional communications (e.g., confirmations, updates). Marketing communications are sent per your preferences and applicable law; you can unsubscribe at any time. Some features may use SMS/WhatsApp; message/data rates may apply.

8. Communications

We may suspend or terminate access (with or without notice) if you breach these Terms, create risk, engage in fraud/abuse, or as required by law. You may close your account at any time. Sections intended to survive (e.g., IP, disclaimers, liability, disputes) do survive termination.

9. Suspension & termination

“Bookini,” “we,” “us,” “our”: Bookini Travel TN.
“Property/Provider”: Hotel or other supplier offering stays or services.
“Listing”: A stay or travel service displayed on the Services.
“Traveler,” “you,” “your”: Anyone using the Services or making a booking.

Legal

Terms & conditions

Company

Hotels

Offers

Our network

Legal

Support

Access your space

Join our network and grow your business

Payment methods

Download Bookini app

Legal

Terms & conditions

4. Booking process & confirmations

7. Overbooking & relocation

6. Disclaimers

2. Using the services

5. Contact & merchant of record

Terms & Conditions — Bookini Travel

Important

8. Communications

9. Suspension & termination

1. Definitions

Company

Hotels

Offers

Our network

Legal

Support

Company

Hotels

Offers

Our network

Legal

Support

Access your space

Join our network and grow your business

Payment methods

Download Bookini app